Shipping policy

Effective Date: February 19, 2026

Thank you for shopping with Sheesha Pakistan. We are committed to delivering your orders safely, quickly, and on time.

1. Processing Time

Orders are typically processed within 1–2 business days.

2. Delivery Time

  • Within Pakistan: 2–5 business days
  • International Orders: 7–14 business days

Delivery times are estimates and may vary due to weather, public holidays, or courier delays.

3. Shipping Charges

  • Within Pakistan: Flat shipping rate (e.g., PKR 300) or free shipping on orders above PKR 5,000 (if applicable).
  • International: Shipping rates are calculated at checkout based on your location.

4. Order Tracking

Once your order is shipped, a tracking number will be sent to you via email or SMS (where available) so you can monitor delivery progress.

5. Delays, Lost Parcels & Delivery Issues

If you experience delays or issues with your delivery, please contact us and we will assist you as quickly as possible.

6. Incorrect Address Disclaimer

Please double-check your shipping address before placing your order. You are responsible for providing accurate, complete shipping details.

Sheesha Pakistan is not responsible for packages delivered to an incorrect or incomplete address provided by the customer.